1. Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Customized or energized gemstone orders may require additional processing time.

2. Shipping Locations

We currently ship:

• Across India

• International shipping (subject to availability & customs regulations)

3. Delivery Timeline

• Domestic orders: 5–10 business days

• International orders: 10–20 business days

Delivery times may vary due to festivals, natural events, or courier delays.

4. Shipping Charges

• Shipping charges (if applicable) are displayed at checkout.

• Customs duties or import taxes for international orders must be paid by the customer.

5. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit:

• Contact us within 48 hours of delivery

• Provide clear images/videos of the package

We will investigate and assist accordingly.